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Frequently asked questions

General Questions

When you purchase a tour from Trippy Tour Guide, you gain access to a comprehensive, self-guided tour experience. This includes detailed narration, interactive maps, GPS navigation, and a wealth of information about the sights and attractions along the route. You can explore at your own pace, pause and resume the tour as needed, and discover hidden gems and fascinating stories about the area.

We strive to provide high-quality tours that meet your expectations. If you are not satisfied with your purchase, please contact our customer support team within 30 days of your purchase to request a refund. We will review your request and provide a refund if applicable. Please note that certain conditions may apply, and refunds are subject to our refund policy.

If your GPS is not working, please check your device's location settings to ensure that GPS and location services are enabled. If the issue persists, try restarting your device or reinstalling the Trippy Tour Guide app. If you continue to experience problems, please contact our support team for assistance.

Yes, you can listen to the audio tour in your car by connecting your phone to your car's audio system. You can use Bluetooth, an AUX cable, or a USB connection, depending on your car's capabilities. This allows you to enjoy the tour narration through your car speakers as you drive.

Once you purchase a tour, it is available for you to access on the Trippy Tour Guide app indefinitely. You can take the tour as many times as you like, and it will remain in your account for future use.

Yes, you can download the tours to your device for offline listening. This is especially useful in areas with limited or no internet connectivity. Simply select the download option in the app before you start your tour, and you'll be able to enjoy the tour without relying on a data connection.

To buy a tour, simply download the Trippy Tour Guide app from the App Store or Google Play Store, browse our selection of tours, and select the one you'd like to purchase. You can then follow the prompts to complete your purchase using a secure payment method. Once the purchase is complete, the tour will be added to your account and available for immediate use.

To log in to the Trippy Tour Guide app, open the app and tap on the "Login" button. Enter your email address and password, then tap "Login" to access your account. If you don't have an account yet, you can create one by tapping on the "Sign Up" button and following the registration process. If you have any further questions or specific details you'd like to include, feel free to let me know!

Features And Functionality

Trippy Tour Guide is a self-guided tour app that provides you with detailed audio narration, interactive maps, and GPS navigation for a range of walking and driving tours. Once you download the app and purchase a tour, you can start your adventure at any time. The app guides you through each point of interest, providing fascinating information and stories about the sights you're seeing. You can explore at your own pace, pausing and resuming the tour as you wish.

Yes, you can switch between tours within the app. If you've purchased multiple tours, you can easily select the tour you want to take from your tour library and start or resume it at any time.

Each purchase of a tour is intended for individual use. However, you can share the experience with others by listening together during a walking tour or playing the audio through your car's speakers during a driving tour. For separate access, we recommend that each user purchases their own tour.

Yes, you have full control over the audio playback while on a tour. You can pause, skip, or replay sections of the audio narration as needed, allowing you to explore at your own pace and focus on the sights that interest you most.

Yes, Trippy Tour Guide is designed for both walking and driving tours. For driving tours, the app provides turn-by-turn GPS navigation and audio narration that you can listen to through your car's audio system. Always ensure that you follow traffic laws and prioritize safety while driving.

Yes, the audio narration from Trippy Tour Guide can play in the background while you use other apps on your device. This allows you to multitask or use navigation apps simultaneously if needed.

Absolutely! Trippy Tour Guide is perfect for solo travelers, as it provides a personal and flexible touring experience. You can explore at your own pace, choose the tours that interest you, and enjoy the freedom of a self-guided adventure.

Yes, once you purchase a tour, it is yours to keep and reuse as many times as you like. You can retake the tour whenever you want, whether you're revisiting a favorite destination or sharing the experience with friends and family.

Journey Planning

With Trippy Tour Guide, there's no need to worry about changing travel dates. Once you purchase a tour, it is available for you to access indefinitely. You can start the tour whenever you're ready, without any restrictions on travel dates. This flexibility allows you to plan your trip without the stress of adhering to a strict schedule.

Yes, you have complete control over the pace of your tour. You can start, stop, and resume the tour whenever you want, and take breaks as needed. This flexibility allows you to explore at your own pace and enjoy the sights without feeling rushed.

Absolutely! You can split the tour across multiple days if you prefer. Simply pause the tour when you're ready to take a break and resume it when you're ready to continue. Your progress will be saved, so you can pick up right where you left off.

Yes, you can access multiple tours on the Trippy Tour Guide app. Once you purchase additional tours, they will be added to your tour library within the app. You can switch between tours as you wish and take as many tours as you like, depending on your interests and travel plans.

Buying & Downloading Details

When you purchase a tour through Trippy Tour Guide, you can expect a comprehensive, self-guided tour experience. This includes detailed audio narration, interactive maps, and GPS navigation. You'll gain insights into the history, culture, and landmarks of your chosen destination, all at your own pace.

For driving tours, you simply select the tour you're interested in and complete the purchase through the app. Once the tour is purchased, you can download it to your device and start the tour whenever you're ready. The app provides turn-by-turn navigation and audio narration as you drive.

Purchasing a walking tour works similarly to driving tours. After selecting and purchasing the tour, you can download it to your device. The app will guide you through the walking route with audio narration and interactive maps, highlighting points of interest along the way.

To use the app without consuming data, you can download the tour over a Wi-Fi connection before you start. Once the tour is downloaded, you can access it offline, allowing you to enjoy the tour without using mobile data.

If your download gets stuck, try pausing and restarting the download. If the issue persists, check your internet connection and ensure you have enough storage space on your device. If necessary, you can cancel the download and try again. Contact our support team if the problem continues.

While it's not strictly necessary to download the tour over Wi-Fi, it is recommended. Downloading over Wi-Fi is usually faster and won't use up your mobile data allowance. If you have a limited data plan or are in an area with slow mobile data, downloading over Wi-Fi is the best option.

While it is recommended to follow the designated route to ensure you get the full experience and don't miss any points of interest, you have the flexibility to deviate from the route if you wish. The app will try to guide you back to the route, but you can explore at your own pace.

Yes, you can travel the tour in reverse. However, keep in mind that the narration and directions are designed for the original route direction. You might need to manually control the play of stories to align with your reverse journey.

For driving tours, you will receive turn-by-turn directions to guide you along the route. For walking tours, the app provides a detailed map and directions, but turn-by-turn navigation may vary depending on the tour.

There are no specific speed restrictions imposed by the app. However, it is important to follow local traffic laws and regulations, and to drive safely at all times.

You can manually control the play of stories by using the playback controls in the app. This allows you to pause, skip, or replay stories as you wish, giving you flexibility in how you experience the tour.

If your GPS is inaccurate, try to improve your device's location accuracy by ensuring that GPS and location services are enabled. Also, moving to a more open area with a clear view of the sky can help. If the issue persists, restarting your device or the app may resolve the problem. If you have any further questions or need more details, feel free to ask!